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Order Error Messages
There were 13 articles found in this category:
  1. questionWhat is error message #10503?
    This error message indicates that your credit limit has been exceeded on the credit card that you attempted to use. Please try to place this order using another credit card, or contact the credit card bank at the number on the back of your card to ask for an increase to your credit limit.

  2. questionWhat is error message #10505?
    This message indicates that the credit card you are attempting to use cannot be accepted. Please try your order again using another credit card.

  3. questionWhat is error message #10506?
    This message indicates that the credit card you are attempting to use has been declined by your bank. Please call the number on the back of your card, and tell them that your purchase with WatchBuys was declined. They should be able to clear your card so that you may place your order again.

  4. questionWhat is error message #10534?
    This error message indicates that the card or account you are trying to use cannot be accepted as payment. This could be because the card is a debit card, prepaid card, gift card, business card or some other type of special card with restrictions. We have no control over accepting this card. P ...

  5. questionWhat is error message #10537?
    This message indicates that your credit card was issued in a country that our merchant bank does not accept. Please contact us (888) 333-4895 to discuss this matter.

  6. questionWhat is error message #10554?
    This message indicates that the billing address you entered on your order does not match the billing address the credit bank has on file for you. Please try to place your order again using the exact billing address at which you receive your credit card statement. Please note that if you continu ...

  7. questionWhat is error message #10555?
    This message indicates that the billing address you entered on your order does not match the billing address the credit bank has on file for you. Please try to place your order again using the exact billing address at which you receive your credit card statement. Please note that if you continu ...

  8. questionWhat is error message #10625?
    This error message indicates that your order amount exceeds the maximum limit set by our merchant bank. Please contact us at (888) 333-4895 for assistance in placing your order.

  9. questionWhat is error message #10626?
    This error message indicates that our merchant bank has not approved your payment method due to their risk model. Please contact us at (888) 333-4895 for assistance in placing your order.

  10. questionWhat is error message #15001?
    This message indicates that your card has exceeded the maximum number of failed attempts. Please try to place your order again using a different credit card.

  11. questionWhat is error message #15007?
    This message indicates that your credit card is not eligible for processing by our merchant bank, either because it is issued in an overseas country, or the number is not valid. Please contact us at (888) 333-4895 for assistance in placing your order.

  12. questionWhat is error message #15005?
    This message indicates that your credit card bank has declined this transaction. This could result from their fraud control deparment which will decline certain online transactions over a certain dollar amount. You have two choices: 1. Try your order with another credit card 2. Contact the cr ...

  13. questionWhat is error message #15004?
    This message indicates that the CVV2 number (3 or 4 digit code) does not match the number that is on file with your credit card company. Please try to place your order again using the CVV2 number exactly as listed on your card.