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Are you authorized for the brands you carry?
Yes, WatchBuys is an authorized and official dealer for every watch model and watch brand shown on our site. With the majority of brands we sell, we are not only an authorized dealer but also the di...
Do you have a store?
No. Since we are watch distributors and/or direct importers for the majority of the brands we carry, we do not maintain retail showroom space to show our watches. We are authorized and official dea...
Do you accept trades?
No, we do not accept trades. Since we sell only brand new watches, we have no sales outlet for preowned watches. If you have a preowned watch that you would like to sell, we suggest listing the watc...
What is the warranty period for the watches you carry?
Because we are authorized dealers for all watches on our site, you receive a true manufacturer's limited warranty which we pass through from the manufacturer to you. On each individual watch page w...
What is the WatchBuys Sinn Advantage?
When you purchase your new Sinn watch from WatchBuys, you'll not only get a finely engineered timepiece with excellent value for money, you'll also benefit from the WatchBuys Sinn Advantage. To l...
Where do I send my watches for repair in warranty?
Our US service center is RGM Service, known as one of the best watch repair facilities in the country. Roland Murphy heads up the company, and is responsible for the high standards that have earned ...
Where do I send my watches for repair outside of warranty?
...brands we carry, and therefore is able to order parts directly from the manufacturer to repair your watch. Please note that many watch manufacturers will not ship parts to anyone outside of their aut...
How do I return my Sinn watch to Germany for repair?
To return your Sinn watch to Germany for service, please use this address: Sinn Spezialuhren GmbH Co. KG Attn. Watch Repairs Im Füldchen 5-7 D-60489 Frankfurt Germany Sinn's phone number is cou...
What is the Tegiment process used on Sinn watches?
Standard steel used by most watch companies has a hardness of between 200 and 240 HV (Hardness Vickers is a common scale used to measure material hardness). The Tegiment layer has a hardness of 1...
What is the technology behind the Sinn DIAPAL?
...y pallet stones by diamonds (DIAmond PALlets).
The Sinn 756 UTC DIAPAL chronograph is the first watch in their product line to be fitted with this new DIAPAL escapement, which has been further ref...
What does the Ar symbol mean on certain Sinn dials?
The "Ar" symbol indicates that Sinn has injected one or more inert gasses into the watch case. This gas is injected into the watch case once production is completed, and help to create a dry, corros...
What is a copper sulphate capsule?
Sinn uses copper sulphate capsules to absorb humidity that may be present in the watch case. These capsules can help prevent fogging of the crystal when moving from hot to cold temperatures (or vice...
How do you ship to Australia?
... represents most of the same brands that we carry, we are are no longer allowed to ship most of our watches to Australia. To see if we are able to ship a particular watch to Australia, please click h...
How do you ship to New Zealand?
... represents most of the same brands that we carry, we are are no longer allowed to ship most of our watches to New Zealand.
To see if we are able to ship a particular watch to New Zealand, please cl...
How do you ship to Canada?
...es to Canadian Customs. Such fees can vary, but generally do not total more than $10 - $15 on most watches.
Once your purchases arrive in Canada, you will be contacted for custom's clearance and ...
How do you ship to Puerto Rico?
...If you have any questions about shipments to Puerto Rico or if we may help with your selection of a watch, please call (919) 783-9930.
How do you ship to other countries?
...n brands to residents of other countries - please click here to contact us and let us know in which watch you are interested and where you live and we will let you know if we are allowed to ship that ...
How do you ship within the US?
...same day and arrive according to the shipping method that you have chosen. Please note that Orbita watch winders are shipping using different rates and methods. To view these rates, please scroll to...
How do you ship Orbita watch winders?
Please note that we ship Orbita watch winders only to addresses located in the 50 United States.
Certain Orbita winders are shipped directly from WatchBuys to you, while others are drop ship...
Do you charge sales taxes?
...order depending upon the applicable rate for the North Carolina county to which we are shipping the watch. These rates are subject to change at any time - please refer to the web site for the North C...
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